Frequently Asked Questions
Everything you need to know about shopping with Mint Collectables
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy for fashion items?
We offer a 30-day return policy. Items must be in their original, unworn condition with all Mint Collectables tags still attached to be eligible for a full refund.
How do I know I am getting the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
Are your products ethically sourced?
Yes, Mint Collectables is committed to ethical fashion. We partner only with manufacturers who adhere to fair labor practices and sustainable production standards.
Will I receive a tracking number for my package?
Absolutely. Once your order has been processed and shipped, you will receive an email confirmation containing your tracking number and a link to monitor its progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.